To our subscribers,
On November 9th at 1 am, we are performing maintenance to our client distribution switches.
These particular switches services approximately 16 homes in the brownstones, 5 in 123 River, 16 homes in the limestone, 16 apartments in 9 Regent, and 16 apartments in 30 Regent. We anticipate the work will take a maximum of 1 hour to perform.
This maintenance will affect services and we’ve verified our plans with the manufacturer to confirm the proper course of action. In the unlikely case we run into a problem, we will have spare hardware on site and personal on call.
To ensure uptime, stability of the platform, and minimize subscriber impact we are performing this update at a time we know has the lowest subscriber utilization.
Should you have any concerns or would like more details about the planned upgrades, kindly contact customer support at 201-763-5100 or Customersupport@goldcoastbroadband.com.