To our subscribers,This notice is to inform you that over the next month we are performing proactive maintenance to our equipment. We are migrating individual connections inside our data center and therefore singular services may be impacted for up 2 hours between 1 and 6 am.
Know that we prioritize up-time, stability of the platform, and minimal subscriber impact and we are performing this work at a time we know has the lowest subscriber utilization.
We apologize for any inconvenience you may experience. If this maintenance activity results in an unexpected failure please contact us right away. Be assured that we are committed to providing you with constant and reliable service.
Should you have any concerns or would like details about our plans and risk mitigation, kindly contact customer support at 201-763-5100 or Customersupport@goldcoastbroadband.com.