To our subscribers,
This is to inform you that we will be performing a proactive maintenance to our equipment.
In order to complete this work your services will be impacted for approximately 30 minutes.
To ensure up-time, stability of the platform, and minimize subscriber impact we are performing this update at a time we know has the lowest subscriber utilization. Friday December 7th, 2018 between 12:01 am – 06:00 am EST.
We apologize for any inconvenience you may experience. We value your business and care about your satisfaction as an customer. Although we take every precaution not to interrupt services, any maintenance activity can result in an unexpected failure which has the potential to affect your service beyond the impact stated above. Please be assured that we are committed to providing your business with constant and reliable service.
Should you have any concerns or would like more details about the planned upgrades, kindly contact customer support at 201-763-5100 or Customersupport@goldcoastbroadband.com.